Refund & Cancellation Policy
Effective Date: July 1, 2026
Refund Policy
Due to the custom nature of our services, all payments are non-refundable.
Each event requires advance planning, scheduling, vendor coordination, and production commitments that begin well before the event date.
Event Cancellation
If a client cancels an event, payments already made are non-refundable.
At the sole discretion of The RSVP Agency, payments may be converted into a credit toward future services.
Event Rescheduling
If your event is postponed, we will make every reasonable effort to accommodate the new date.
Rescheduling is subject to:
- Team availability
- Vendor availability
- Additional production costs
- Updated pricing, if applicable
Future Credits
Approved credits:
- May only be used toward future services provided by The RSVP Agency
- Are non-transferable
- Are not redeemable for cash
- Expire 12 months from the original event date unless otherwise agreed in writing
Vendor Expenses
Any non-refundable expenses already paid to vendors may not be eligible for future credit.
Contact
Questions regarding cancellations?